Privacy Policy

Bijar Oriental Rugs is a rug retailer and service business located at 761 B Miami Circle NE, Atlanta, GA 30324. You can reach us at info@bijarorientalrugs.com or (404) 351-0013.

We may collect information you provide directly, including:

• Name, email address, phone number, and message content from contact, quote, appointment, shortlist, trade, or service forms.
• Shipping, billing, and order details when you purchase rugs or related products.
• Details you share about rugs you own when requesting cleaning, restoration, or other services.
• Trade or designer account information if you apply to or use our trade program.

We may also collect limited technical information automatically, such as:

• Browser type, device type, approximate location derived from IP address, and pages visited.
• Usage data through privacy-conscious analytics tools (for example, Vercel Analytics) to understand how the site is used.
• Shortlist selections stored in your browser (local storage) so your saved rugs persist between visits.

We use personal information to:

• Respond to inquiries, appointments, quotes, and shortlist requests.
• Process orders, arrange shipping, and handle returns or service work.
• Communicate about your purchase, service, or trade account.
• Improve our website, products, and customer experience.
• Comply with legal obligations and protect our rights and customers.

We do not sell your personal information. We do not share it with third parties for their own marketing.

Our site may use cookies, local storage, and similar technologies for essential functions (such as remembering your shortlist) and for basic analytics. You can control cookies through your browser settings. Disabling some cookies may affect site features.

We may share information with:

• Service providers who help us operate the site, process payments, send email, host data, or deliver shipments, only as needed to perform those services.
• Professional advisors or authorities when required by law or to protect our business, customers, or the public.
• A successor entity if we are involved in a merger, sale, or similar transfer of assets, subject to this policy or equivalent protections.

We keep personal information only as long as needed for the purposes described above, including order and service records, legal compliance, and dispute resolution. We use reasonable administrative and technical measures to protect information, but no method of transmission or storage is completely secure.

Depending on applicable law, you may request to:

• Access or correct personal information we hold about you.
• Ask us to delete certain information, subject to legal or business retention needs.
• Opt out of marketing emails by using the unsubscribe link or contacting us.

To make a request, email info@bijarorientalrugs.com. We may need to verify your identity before responding.

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can delete it.

Our site may link to third-party websites or services (for example, maps or social media). Their privacy practices are governed by their own policies, not ours.

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after an update means you accept the revised policy.

Questions about privacy? Contact Bijar Oriental Rugs at info@bijarorientalrugs.com, (404) 351-0013, or visit us at 761 B Miami Circle NE, Atlanta, GA 30324. You can also use our contact page.